Bilingual Administrative Assistant

Trostle Law is seeking a bilingual (Spanish) receptionist / administrative assistant!

Trostle Law is an immigration only law practice in New Orleans, LA. We are LGBTQ and woman owned. Our team is currently two attorneys, two remote paralegals & an administrative assistant who is transitioning to a new job. Everyone on our team is bilingual (English/Spanish).

This is an in-office position, located at 4902 Canal Street, New Orleans, LA 70119. It is for 40 hours a week. Compensation is negotiable but starts at $18/hour and will depend on skills & experience. Benefits include paid time off and health insurance.

To apply please send your resume & three references to Emily Trostle at [email protected]

** Please do not apply through the Work NOLA portal; please contact us directly**

Requirements:

•Must be fluent in Spanish & English

•Must be authorized to work in the U.S.

•Must have basic computer skills such as be able to comfortably use Microsoft Word & Teams, Adobe, Gmail, WhatsApp

•Must be comfortable interacting professionally with clients and potential clients from a very wide range of backgrounds / cultures / lifestyles

•Must be able to maintain confidentiality

•Must be able to interact with a high level of professionalism

Duties:

•Answer the phone and handle inquiries from current clients and potential clients, including processing payments, checking case statuses and conducting initial screenings for potential clients.

•Correspond with clients and potential clients via text, WhatsApp and email.

•Greet & assist clients who stop by to drop off documents etc.

•Process mail (scan, upload, create case notes, prepare correspondence for clients).

•Provide support to attorneys and paralegals to prepare client correspondence, manage the firm calendar, create new files, prep court filings (printing, assembling, scanning), obtain documents from clients or agencies (such as police reports, medical records).

•Maintain organization in client files (physical and digital).

•Liaise with bookkeeper to facilitate client billing, upload receipts and follow up with clients re: overdue payments or questions re: billing.

•Retrieve mail from post office box, drop packages at FedEx, file documents with court.

•Other duties as assigned.