Hospitality Property Management Assistant

About Us:

Tucked into the heart of the Marigny, Hotel Pompadour is a historic, artistically curated boutique hotel offering a uniquely self-guided guest experience. With a strong design identity, a loyal clientele, and a deep connection to New Orleans’ cultural richness, we cater to guests who value character, charm, and autonomy. Learn more at www.hotelpompadour.com.

Job Description:

This specialized role supports boutique hotel operations through a variety of administrative and operational tasks, combining traditional boutique hotel management assistance with the unique demands of bed and breakfast like establishment. We are seeking a professional, reliable individual who is committed to delivering high-quality service with strong attention to detail. The ideal candidate is comfortable interacting with guests and providing general support, can independently manage tasks, proactively resolve issues, and is comfortable using technology; in other words, applicants must be comfortable wearing a lot of hats. Strong organizational skills and attention to detail are essential to ensure smooth guest experiences and seamless property operations.

Key responsibilities include but are not limited to:

• Handle guest communications, manage bookings, and coordinate check-ins and check-outs with accuracy
• Manage calendar updates, reservation changes, and booking coordination
• Coordinate housekeeping and maintenance to maintain property standards
• Assist in quality control inspections at hotel, manage inspection schedules, and keep accurate records
• Maintain up-to-date coordination with cleaning services and other property service providers

Compensation & Perks:

• Pay based on experience
• Paid vacation
• Parking spot
• 3% match on 401K
• 100% company paid health care
• Opportunity to work in a beautiful, historic setting with real character

To Apply:
Please send your resume and a brief cover letter explaining why you’re a great fit for Hotel Pompadour to [email protected]. Be sure to mention any experience with hotel PMS platforms.