Database Administrator (Remote)

Our Mission

iSeatz drives enduring brand loyalty through exceptional, connected experiences. Our digital commerce and technology solutions enable travel and lifestyle bookings for the world’s leading brands in financial services, travel, and hospitality, including American Express, IHG Hotels & Resorts, Qantas, and more.

What We Do

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration. Our proprietary platform processes over $9B per year in transactions.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What You’ll Do

The Database Administrator reports to the Manager of Platform Services and works with other DevOps Engineers, SRE’s, and Application Developers to support the scalability, reliability, and security of iSeatz’s data platforms.

In this role, you will optimize, secure, and maintain core databases and distributed systems to ensure our applications perform at their best.

Your Impact

• Manage and optimize Aurora PostgreSQL, DynamoDB, Redis, and OpenSearch databases for availability, security, and performance.

• Support database configurations that ensure high availability, performance, and disaster recovery.

• Use scripting tools (e.g., Bash, Python) to automate routine database maintenance tasks.

• Support database upgrades and data migrations as needed.

• Ensure database performance supports business-critical applications and services.

• Provide database support for analytics and reporting needs.

• Participate in on-call rotations and incident response to maintain stable production environments.

What You Bring To The Table

• 5+ years of experience in a Database Administrator or similar role, with cloud-native database operations.

• Expertise in tuning and managing Aurora PostgreSQL, DynamoDB, Redis, and OpenSearch.

• Strong scripting skills (e.g., Python, Bash) and experience with monitoring tools like CloudWatch, SumoLogic, or DataDog.

• Experience supporting API integrations, multi-tenant platforms, and high-volume transaction systems.

• Familiarity with data governance and compliance (e.g., GDPR, CCPA).

• Proficiency with BI and data tools such as Redshift, Snowflake, or Tableau.

• Comfort working in highly scalable environments with a focus on cost efficiency.

• Ability to clearly document and communicate across technical and non-technical teams.

• Demonstrated alignment with iSeatz values—confidence, innovation, accountability, impact, and thoughtfulness.

Bonus Points

• Experience migrating data from legacy systems.

• Experience working in the travel, loyalty, or lifestyle tech space.

• AWS certifications (e.g., AWS Certified Database – Specialty).

Location

This role is remote-first and can be located anywhere in the continental United States - feel free to work from your home office, from the beach, or from the cottage you rented for the summer! iSeatz is a New Orleans-based company with Central Time Zone business hours. While we support flexible schedules, some roles—particularly those with direct client collaboration—may require alignment with client time zones for key meetings and real-time communication.

What We Bring To The Table

iSeatz has been honored as an Inc. Magazine Best Workplace for the past two years — recognition based on our commitment to transparency, trust, and open communication, as well as our efforts to foster growth for our team members beyond their current roles and responsibilities.

We trust our team members to use their expertise and creativity to deliver high-quality results — without micromanagement — and support them in building careers that are as dynamic and multifaceted as the work we do.

We believe there's no one-size-fits-all approach to engagement or collaboration. That’s why we strive to provide the tools, autonomy, and support employees need to succeed — while delivering exceptional products and services to our customers.

We recognize that great work deserves meaningful support. At iSeatz, we provide competitive compensation and a comprehensive suite of benefits to match. Our team members enjoy robust health insurance, a 401(k) plan with company matching, generous paid time off, and up to eight weeks of paid parental leave for eligible caregivers. We’re a remote-first company that values flexibility and autonomy, and we invest in continuous learning with an annual professional development allowance. Whether you're growing your skills, your family, or your impact — we’re here to support what’s next.

We Value A Diverse Workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at [email protected].

A Note About Joining Our Workforce

At iSeatz, we're building a team of bold thinkers, innovative builders, and thoughtful collaborators — people who are excited to make an impact, grow their careers, and help shape the future of travel and loyalty tech.

If you're energized by meaningful work, passionate about creating exceptional experiences, and ready to bring your unique perspective to a team that values trust, growth, and transparency — we can't wait to meet you.