Leasing Specialist - The Odeon

Who we are:

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.

What we’re looking for:

We are seeking a Leasing Specialistwho is personable, empathetic, creative, and driven. This individual will be a self-starter with excellent customer service skills with a proven record of closing transitions and passion for delivering exceptional service. This position is highly visible and requires warm demeanor, collaborative spirit and impeccable follow-through.

We are highly entrepreneurial and look to you to be flexible yet results driven. We have tight deadlines and rely on you to meet them. While we work hard, it’s important we take time to have fun and collaborate. Culture fuels us here at Domain, that’s why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

What you’ll be doing:

• Personalized Property Tours:Demonstrate an effortless capacity to understand resident preferences, wants, and needs. Articulate the resident experience through engaging property tours, highlighting the distinctive features of The Odeon and South Market. Build strong personal relationships with prospects by dedicating time for personalized follow-ups.
• Proactive Prospecting:Drive the growth of our resident community by relentlessly prospecting and nurturing leads to build a robust pipeline of potential residents.
• Strategic Marketing and Insights:Collaborate with the corporate marketing team and property leadership to develop, execute, and monitor marketing and social media strategies. Conduct regular market surveys and contribute insights to refine current strategies. Stay attuned to the local market landscape and share valuable observations with leadership and corporate partners.
• Efficient Resident Management:Ensure a smooth move-in and move-out process for residents in collaboration with the property team. Maintain meticulous paper and electronic files, including lease renewals and eviction records, to ensure compliance with company, state, and federal laws. Keep resident profiles and ledgers up to date in our property management operating system.
• Impeccable Property Maintenance:Oversee the upkeep of the property by conducting unit inspections and coordinating maintenance requests. Follow up with residents to guarantee their satisfaction with our products and services.
• Local Expertise and Community Integration:Share firsthand knowledge of the local area and community with residents and guests. Offer recommendations for activities, local businesses, and services to enhance their experience.
• Engaging Resident Events: Assist in planning, coordinating, and promoting resident social events, fostering a sense of community and belonging.

Skills, Experience, and Qualifications Required:

• High school or GED required.
• A minimum of 2 years of market rate rental leasing experience preferred. Previous sales experience also preferred.
• Yardi and/or Pay Scan experience preferred.
• Customer centric with a warm demeanor, positive attitude and impeccable follow through.
• Ability to work independently and with a team.
• Ability to plan and prioritize efficiently and motivate/lead team members.
• Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines/interruptions.
• Strong written and oral communication and problem-solving skills.
• Knowledge of the city; knowledge of the local transportation options to include public and private transportation options.
• Maintain an organized filing system and office areas.
• Technically savvy with technology, i.e. smart phones and computers.
• Computer proficiency included but not limited to Microsoft Office.

Physical Demands:

• This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
• Involves manual dexterity for using keyboard, mouse, and other office equipment.
• May involve moving or lifting items under 10 pounds.

Work Hour Requirements:

• Ability to work a flexible schedule based on the property as well as company needs.
• Regular, dependable attendance and punctuality.

Compensation & Benefits:

• Competitive pay with potential annual bonuses.
• Health and wellness benefits with 4 different plan offerings.
• Company-paid Life Insurance and Short-Term Disability.
• Paid Parental Leave Program (up to 8 weeks of 100% pay).
• 401(k) matching program (up to 4%).
• 10 days of paid vacation, 7 sick days, and 11 company holidays annually.
• Competitive compensation with annual bonus potential.
• Fun extracurricular activities and perks.
• 2 Volunteer days and an annual community day where we get to give back, together!
• Professional development opportunities.

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.