Administrative & Production Assistant

Job Title: Administrative & Production AssistantReports To: Owner/Lead Designer & Costume Shop ManagerEmployment Type: Full-Time, ExemptLocation: New Orleans, LACompany: Royal Design House

About Royal Design House

Royal Design House is New Orleans’ premier custom gown and costume design company, creating iconic looks for the Queens, Kings, and Courts of Carnival. With an emphasis on craftsmanship, elegance, and personalized service, our team brings once-in-a-lifetime visions to life.

Position Overview

The Administrative & Production Assistant plays a vital role in both the creative and administrative aspects of Royal Design House. This full-time position supports the Owner with day-to-day executive functions, client onboarding, bookkeeping, as well as supporting the Costume Shop and Den Managers with general operations. The ideal candidate thrives in a dynamic environment and is comfortable shifting between strategic support and hands-on operational tasks.

Key Responsibilities

Administrative

• Manage company email and calendar

• Assist with client and vendor communication

• Provide administrative support for systems, client onboarding, and internal processes.

• Oversee project documentation and posting to socials

• Support internal event and occasion planning

• Support accounts payable and receivable, payroll processing, monthly invoicing, bank deposits, checks, and sales tax tracking.

• Maintain accurate financial records and assist with reporting.

• Help onboard new hires including, but not limited to financial systems such as QuickBooks.

• Track costume-related expenses and manage purchasing for accessories, fabrics, and supplies.

• Reporting on Annual surveys (BCBS, LWCC, etc.)

• Managing mailroom

Production

• Attend weekly production meetings

• Onboard new clients and coordinate fittings, including scheduling, communications, and prepping fitting spaces.

• Assist with fittings, costume tracking, accessory inventory, and preparation of Den spaces.

• Attend evening balls to provide on-site assistance as needed.

• Participate in off-site deliveries and pickups as needed.

• Ensure all fitting rooms, Dens, and workspaces remain clean, organized, and guest-ready throughout the season.

• Post-Mardi Gras, assist with laundry, restocking of court costumes, and full reassembly of Dens.

Seasonal Rhythm

• August–November: Full-time: office support (9–5), fittings coordination, and Den preparation.

• December–Mid-February (Carnival Season): Extended hours: (9–6+), six weeks of open fittings, costume packing, and intermittent weekend ball attendance.

• Post-Mardi Gras-May: Full-time: Office resets, Den maintenance, system cleanup, and next-season planning.

Qualifications

• Prior experience in administrative support, operations, or production coordination

• Excellent organizational and multitasking skills

• Strong written and verbal communication

• Familiarity with bookkeeping or financial software (QuickBooks, etc.)

• Physically capable of climbing ladders, lifting up to 50 lbs., and standing for extended periods.

• Great memory for names and faces

• Willingness to work extended hours during the Carnival season

• Proactive, adaptable, organized, and detail-oriented

• Passion for creativity, fashion, or costuming is a plus

• Basic sewing skills are a plus, but not necessary

Royal Design House is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.